Of the 2000+ devices we manufactured in Russia for the Scandinavian market,
we had zero returns.
We had one fellow who caught his handle in his bulldozer
treads.
We gave him a new handle.
Of the nearly 1000 devices we manufactured
in U.S.A., we had zero returns.
Of the nearly 1000 devices we have manufactured
in Taiwan, we had one which developed an unusual
wear pattern. We replaced it
upon inspection- no questions asked.
Legal Language
Our multipliers are
unconditionally guaranteed against defects in materials and workmanship.
Use with
an impact wrench, hammer marks, lever marks, use of a "cheater" and so
forth will void this warranty.
If, in our estimation, the device shows evidence
of abuse inconsistent with proper use, this will void the warranty.
Each device
comes with an in-line torque-limiter which must be used and must not be circumvented.
This
in-line torque-limiter must accompany any warranty claims along with the multiplier
for our inspection.
We take our quality and our warranty very seriously.
We
trust that you take pride in your work (as we do in ours) and will use our device
as intended.